Privacy notice for this form
Who we are: TRACE is run by Arquipelago Poeta LDA (NIPC 519577868), Caminho Ribeiro Louro 77, 9100-197 Santa Cruz, Madeira. Contact: h.kotzincreations@gmail.com.
What we collect: what you type into this form, plus the page and language you sent it from.
Why: to answer your request and arrange your workshop, voucher or piece. The legal basis is that you asked us to take these steps before a possible booking (GDPR, Article 6(1)(b)).
Who sees it: only the two of us, and the services we use to run the site and answer you: Vercel (website hosting), Google (Gmail) and, if you choose to send your request by WhatsApp, WhatsApp. These companies may process data in the United States, under the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses. We don’t sell your data or use it for marketing.
How long we keep it: we delete requests that don’t lead to a booking after 12 months. If you book, the law requires us to keep invoices for longer.
Your rights: you can ask to see, correct or delete your data, or object to its use, by writing to us at h.kotzincreations@gmail.com. You can also complain to the CNPD, Portugal’s data protection authority, at www.cnpd.pt.
This site doesn’t use cookies. When online booking is on, the booking calendar comes from Luma; it starts loading when you point at or tap a booking button. Luma has its own privacy policy.